Go2Market Insights, Inc. (“G2M,” “we,” or “our”) and its affiliates and subsidiaries may engage and use certain third-party data processors (“Sub-Processors”) to provide services to our customers. These Sub-Processors may have access to personal data provided directly by our clients or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Client Data”). This page provides important information about the identity, location and role of each Sub-Processor. Terms used on this page but not defined have the meaning set forth in the general Terms and Conditions or superseding written agreement between G2M and its Clients (the “Agreement”).
We currently use the below list of Sub-Processors to provide infrastructure services, customer support, service administration services, and email notifications. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services.
Infrastructure Sub-Processors
| Sub-Processor | Location | Purpose / Services | Website & Contact Details |
| Microsoft Corporation | United States | Cloud services, website hosting, and data center services; Business administration, delivery, support, and related services | https://www.microsoft.com 1 Microsoft Way Redmond, WA 98052 |
General Sub-Processors
| Sub-Processor | Location | Purpose / Services | Website & Contact Details |
| Okta, Inc. | United States | Authentication | www.okta.com 100 First Street, Floor 6 San Francisco, CA 94105 |
| SendGrid (Twilio Inc./ SendGrid, Inc.) | United States | Email delivery | https://www.sendgrid.com 1801 California Street Denver, CO 80202 |
| Freshworks | United States | Customer support | https://www.freshworks.com 2950 S. Delaware Street San Mateo, CA 94403 |
| Intercom | United States | Customer support | https://www.intercom.com 55 2nd Street, San Francisco, CA 94105 |
| HubSpot | United States | Customer relationship management, marketing | https://hubspot.com 2 Canal Park Cambridge, MA 02141 |
| Stripe | United States | Credit card processing | https://stripe.com 354 Oyster Point Blvd South San Francisco, CA 94080 |
| United States | Online traffic analytics | https://google.com 1600 Amphitheatre Parkway Mountain View, CA | |
| Celonis d/b/a Make | United States | Data orchestration | https://make.com One World Trade Center, 87th Floor, New York, NY, 10007 |
| Mixpanel | United States | Product analytics | https://mixpanel.com 1 Front Street, 28th Floor San Francisco, CA 94111 |
| AppCues | United States | User onboarding | https://appcues.com 177 Huntington Ave, Suite 1703 Boston, MA 02115 |
As our business and services evolve, we may add, remove, or update information about our Sub-Processors on this webpage or retain the services of additional Sub-Processors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect changes to our Sub-Processors. If you have any questions about our sub-processing activities, please contact us as described in the general Terms and Conditions.
Last Revised: April 29, 2024